CANCELLATION POLICY

You can reschedule/cancel a class online up to 24 hours before class start time and keep your class credit to be used at a future date. Please note that the class is not refunded. For cancellations with less than 24 hours notice, your class will be forfeited. When you sign up for a class and do not show up, you lose your class credit.

LATE POLICY

If you are more than 10 minutes late for the class, you can’t join the class and you lose your class credit. Your class will not be refunded and you will not be allowed to reuse your class credit. Please note that warm-up is extremely important for pole classes and you’ll miss the warm-up when you are late. This late policy is for your own safety.

NO-SHOW POLICY

When you sign up for a class and do not show up, you lose your class credit. Your class will not be refunded and you will not be allowed to reuse your class credit.

REFUND POLICY

All sales are final. Please be aware of the expiration dates of your membership and packages because expiration extensions are not available.

MEMBERSHIP POLICY

By purchasing the membership, you agree that you are committing to a minimum of 2 months of auto-renew payments through the purchase credit card used for this account. This means that on the one-month anniversary of the purchase date, you will be auto-charged for the membership pricing option. 

By paying for this contract, you agree to continue on auto-renew for a minimum of 2 months. After 2 months, in order to cancel your membership, you must email the Magnetic Pole Fit team at info@magneticpolefit.com requesting a cancellation. All cancellation inquires must be sent a minimum of 3 days before the auto-renew date, and all auto-renews processed will not be refunded if a cancellation request has not been submitted.

After 2 months, your contract continues with the same auto-renew payments process monthly unless you cancel it. There is no refund on membership payments.

Our cancellation, late, and refund policy apply to membership.

You cannot use memberships to pay for other students that you want to bring to class and pay for. You must purchase a single drop in class for them (or buy them their own class package).

Membership includes 5 classes that Magnetic Pole Fit offers per month. Membership cannot be used for special classes, performance series, and workshops. Class credits must be used in the same month. Classes do not roll over the next month.

OPEN POLE STUDIO

Open pole studio time is for you to practice on your own. There are no instructions or spotting available during open pole studio. If you sign up and do not show up, you lose your class credit. 

OBSERVERS AT THE STUDIO

You or your friends cannot stay at the studio and watch the class. We do not allow observers at the studio to ensure our students’ comfort during the class. 

PETS AT THE STUDIO

No dogs and animals are allowed at the studio.